Items in stock are dispatched within 24 hours from order. For items not in stock please allow one to two weeks. Please contact us if you have any question about shipping.
When ordering multiple items we only apply the highest shipping cost of ordered items. E.g. if you purchase a cover and a Nauteek unit you will only pay the shipping cost of the cover. The table below shows the shipping costs per shipping class and destination.
Customers wishing to return goods under the Distance Selling Regulations must contact us within 7 working days from receipt of the goods and request a return number. The returned goods must be unopened, unused, in their original undamaged packaging and must be returned within 14 days from the original date of delivery. The Customer is responsible and liable for the goods until they are returned to our premises and the Customer is also liable for the original supply and return shipping costs. Upon receipt and inspection of the returned goods we will issue a refund of the full cost of goods excluding shipping costs within 14 days.
Your statutory rights under the current consumer protection laws are not affected.
